OYO AI Privacy Policy

Effective Date: 12.31.2023 This Privacy Policy describes how OYO AI (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website and software-as-a-service product (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Service.

Information You Provide Directly Through our Website:

When you contact us through the Website, we ask you to provide us with your name, email address, company name, job title, phone number, and resident country.

We request this information in order to effectively address your comments and questions and provide you with relevant information in response to your inquiry.

When you access or download certain resources, including solution briefs, case studies, analyst reports, ebooks, guides, whitepapers, product demonstrations, or webinars, we ask for your name, email address, company name, job title, phone number, and resident country so that we can provide you with the content you have requested and provide you with information about our products and services that may be of interest to you.

We collect any information that you submit through the chat functionality on our Website in order to respond to your questions.

This chat functionality uses some automated processes to assess how we can best support your request(s).

We collect any information that you provide on our Website in connection with support queries, such as contact data and the content of any communications with us.

If you apply for a job with OYO AI, we collect any information you provide in connection with your application submission, including application information submitted through any third party recruiting platforms used by us.

Through use of our Products: We collect any information that you provide when you register an account, create or modify your profile, or set preferences while using our Products. We use this information to provide the Product to you. When you purchase, use, or obtain support for a Product, we ask you to provide your name, email address, and company name, so that we can provide you with the content you requested. Some of our Products contain features that allow users to collaborate with each other, such as planning rooms and communities. We collect and store any content that you post, send, receive and share using these features. We use this information to provide the Product to you.

When you use our support services in connection with a Product, we collect any information you provide to us during the support process, including your contact information and details about your query. Information we collect We may collect various types of information from and about users of our Service, including:

● Personal Information: We may collect personal information that can identify you, such as your name, email address, phone number, and billing information.

● Non-Personal Information: We may collect non-personal information about your use of the Service, such as your IP address, browser type, operating system, and device type.

● Usage Information: We may collect information about your use of the Service, such as the pages you visit, the features you use, and the actions you take.

● Cookies: We may use cookies and other tracking technologies to collect information about your use of the Service. How we use your information We may use the information we collect for various purposes, including:

● To provide and maintain the Service;

● To personalize your experience with the Service;

● To communicate with you about the Service;

● To process your payments for the Service;

● To analyze and improve the Service;

● To comply with applicable laws and regulations. How we share your information We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing. We may also share your information with other users of the Service if you choose to use certain features that allow for such sharing.

We may disclose your information if we believe it is necessary to:

● Comply with applicable laws and regulations;

● Protect the rights, property, or safety of our users, ourselves, or others;

● Enforce our policies and agreements.

Security We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Children’s privacy The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Service.

Changes to this privacy policy We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to ensure you are familiar with any changes.

Contact us If you have any questions about this Privacy Policy or our privacy practices, please contact us VIA Contact Form at the page Contact of this Website

Important note concerning data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the responsible body for the data processing that occurs via this website has their basis outside of the European Economic area and Switzerland, then the associated Google Analytics data processing is carried out by Google LLC. Google Ireland Limited and Google LLC. will hereinafter be referred to as “Google”.

Google Analytics uses “cookies”, which are text files saved on the site visitor’s computer, to help the website analyze their use of the site. The information generated by the cookie (including the truncated IP address) about the use of the website will normally be transmitted to and stored by Google.

Google Analytics is used exclusively with the extension "_anonymizeIp ()" on this website. This extension ensures an anonymization of the IP address by truncation and excludes a direct personal reference. Via this extension Google truncates the site visitor’s IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional situations will the site visitor’s full IP address be transmitted to Google servers in the United States and truncated there. The IP address, that is provided by the site visitor’s browser in using Google Analytics will not be merged by Google with other data from Google.

On behalf of the site operator, Google will use the information collected to evaluate the use of the website, to compile reports on website activity and to provide other website and internet related services to the site operator (Art. 6 (1)( f) GDPR). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by the pseudonymization of their data.

Google LLC. offers a guarantee to maintain an adequate level of data protection on the basis of European standard contractual clauses. The data sent and linked to the Google Analytics cookies, e.g. user IDs or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is carried out automatically once a month.

The website visitor may refuse the use of cookies by selecting the appropriate settings in their browser. The website visitor can also prevent Google from collecting information (including their IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout

The website visitor can prevent data collection via Google Analytics on this website by clicking here. An "Opt-out Cookie" shall then be applied which shall prevent any future collection of the site visitors data when visiting this website.

Further information concerning data processing and use by Google, the settings and deactivation possibilities can be found in the Google Privacy Policy (https://policies.google.com/privacy) as well as in the Google Ads Settings (https://adssettings.google.com/authenticated).

reCAPTCHA

We use the reCAPTCHA service provided by Google LLC (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google's privacy policy, please visit: https://policies.google.com/privacy?hl=en
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.